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Why I Packed the Parachute

My father, a respected physician, taught me that medicine is both science and compassion. When he became the patient, even his expertise couldn’t protect him from the fragmentation of the system. Watching that struggle reshaped my life’s purpose.

I founded Healthcare Parachute to ensure patients have the guidance, preparation, and voice they deserve. Today, I help clients and families navigate pain, complex diagnoses, and healthcare barriers with empathy and precision.

– Shiella Dowlatshahi, MSc, Board-Certified Patient Advocate (BCPA)

Shiella's Credentials
& Expertise

Education

MSc–Pain Research, Education, and Public Policy, Tufts School of Medicine

Certification

Board-Certified Patient Advocate (BCPA)

Background

Leadership roles at Acacia Pharma, Scios (J&J), Myogen (Gilead), and Cadence/Mallinckrodt

Specialties

Pain, Cardiovascular, GI Disorders, Complex Case Advocacy, Insurance Appeals, Acute and Chronic Disease, Inpatient Care, and Rare Disease

Blue Parachute

Recognition & Affiliations

These recognitions reflect Shiella’s ongoing work in patient education. Her writing and talks give families and care teams clear, practical steps they can use right away.

Author, Pack Your Own Healthcare Parachute: A Physician's Death Through His Daughter's Eyes, 2023

Winner: Best Publication in Patient Advocacy, 2023​

Board Certified Patient Advocate-2023​

Author, Oxford University Press (2024) – 

The Emerging Role of Independent Patient Advocates

Board Member, Crohn's and Colitis Foundation-New England Chapter​

Board Member-Patient Advocacy Certification​

Member, National Association of Healthcare Advocacy (NAHAC)​

Member, Greater National Advocates (GNA)​

Member, Massachusetts Health Care Advocates (MAHCA)​

Member, Alliance for Professional Healthcare Advocates (APHA)​

Member, PULSE Center for Patient Safety, Education, and Advocacy

Nurse greeting elderly man

Philosophy

Patient-first advocacy that combines science, empathy, and strategy to deliver better outcomes and restore dignity.

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