top of page
Parachute Web Logo.png
Image by Martha Dominguez de Gouveia
Premium Concierge Advocacy

$1,250–$1,650 per week

Our highest-touch service for medically complex or high-acuity patients.

Includes:

  • Daily in-person hospital presence (Monday–Friday)

  • Continuous chart oversight (labs, medications, trends, consults)

  • Real-time communication with physicians, nurses, and specialists

  • Immediate escalation of safety or care concerns

  • Daily family updates and decision support

  • Coordination of procedures, transfers, and insurance advocacy

  • Presence during rounds, case conferences, and discharge planning

 

Best for: ICU care, ventilated patients, dialysis-dependent patients, rapid clinical changes, or strained communication environments.

Image by CHUTTERSNAP
Core Advocacy

$750-$950

For patients needing frequent oversight without daily bedside presence.

Includes:

  • Three in-person hospital visits per week

  • Ongoing chart oversight

  • Communication with the care team as needed

  • Structured family updates

  • Escalation of safety or care concerns

Best for: Step-down units, evolving care plans, families needing professional oversight and coordination.

Image by Gabrielle Henderson
Standard Avocacy

$350–$500

For stable patients or families seeking consistent guidance and advocacy.

Includes:

  • One in-person hospital visit per week

  • Unlimited phone and text support

  • Weekly chart review

  • Care coordination, referrals, and transitions

  • Guidance for medical decision-making and questions

Best for: Stable admissions, discharge planning, or families needing professional support without daily hospital presence.

Get Help With an Insurance Denial

Why Families Choose Healthcare Parachute

When a loved one is hospitalized—especially in the ICU—families are asked to make critical decisions while overwhelmed, exhausted, and often excluded from real-time communication. Healthcare Parachute provides independent, professional advocacy focused on safety, clarity, and coordination during the most vulnerable moments of care.

We work only for the patient and family—not hospitals, insurers, or providers.

Our Services

Add-On Services

Weekend & After-Hours Advocacy

$350/hour (2-hour minimum)

  • Weekend hospital visits

  • After-hours advocacy and escalation

  • Emergency problem-solving

  • Overnight hospital advocacy

  • Urgent chart review and provider communication

Additional Hourly Services

$350/hour (2-hour minimum)

  • Family meetings (for Standard Tier clients)

  • Complex medical records reconstruction

  • Insurance appeal strategy and documentation

  • Rapid second-opinion or transfer facilitation

Daily Visit Add-On (Monday–Friday)

+$750 per week

Adds 1.5 additional hours per day of bedside advocacy for clients requiring expanded daily presence.

Get Help With an Insurance Denial
Important Notes
  • Services are non-clinical, non-legal, and independent of hospital systems.

  • Pricing reflects anticipated time and complexity. Exceptionally high-acuity cases, prolonged ICU stays, or emergent safety events may require tier adjustment or additional hourly services.

  • All services are delivered by a Board-Certified Patient Advocate (BCPA) with advanced training in pain management, healthcare policy, and complex care navigation.

Not sure what service you need?

Schedule A Free Consultation

Are you a Medicare Patient?

Please book your free consultation through Umbra Health Advocacy by clicking the button below!

download (6).png

Our Services

We provide independent, board-certified patient advocacy for individuals navigating complex medical care, chronic pain, and insurance challenges. Our role is to clarify options, coordinate care, and advocate for decisions that align with your goals, values, and dignity.

Image by Martha Dominguez de Gouveia

Complex Case & Hosiptal Advocacy

Who this is for:

Patients who are hospitalized, critically ill, or navigating multiple specialists and institutions.

 

How we help:

  • Attend care conferences and key appointments

  • Clarify diagnoses, treatment plans, and next steps

  • Identify gaps, delays, or safety concerns

  • Support transitions between hospital, rehab, and home

  • Advocate respectfully but firmly within care teams

 

Outcome:

Care that is coordinated, transparent, and aligned with the patient’s goals—not fragmented or reactive.

Image by CHUTTERSNAP

Pain Management Advocacy & Navigation

Who this is for:

Patients living with chronic pain, complex pain syndromes, or inadequate pain control.

 

How we help:

  • Coordinate pain specialists and multidisciplinary care

  • Support shared decision-making and informed consent

  • Address stigma and barriers to appropriate pain treatment

  • Navigate policies, prior authorizations, and step therapy

  • Advocate for humane, ethical, evidence-based pain care

 

Outcome:

Better pain management, improved function, and restored dignity.

Image by Gabrielle Henderson

Insurance Appeals & Coverage Advocacy

Who this is for:

Patients facing denied medications, procedures, imaging, or specialty care.

 

How we help:

  • Review denial rationale and policy language

  • Coordinate with prescribing physicians

  • Draft and submit appeals and medical necessity letters

  • Escalate through external review when appropriate

  • Track deadlines and follow through relentlessly

 

Outcome:

Faster approvals, fewer delays, and reduced stress.

Get Help With an Insurance Denial

Packages & Booking

Hourly Consultation - $250/hr

for targeted issues or insurance appeals.

Retainer Packages -
From $950/month

for ongoing, comprehensive advocacy.

Corporate & Family Partnerships

Tailored programs for employers and private practices.

Frequently asked questions

bottom of page